1. Introduction
Welcome to Innolence Solutions (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website (innolence.com) and our services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Services
Innolence provides consulting, automation, digital solutions, and related professional services.
All services are provided on a project, subscription, or advisory basis as agreed with the client.
We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. No Guarantee of Results
We make no guarantees regarding specific outcomes, performance improvements, revenue growth, or business results.
All services are provided on a best-effort basis, and results depend on factors beyond our control, including client participation and external conditions.
4. Client Responsibilities
You agree to:
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Provide accurate, complete, and timely information
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Respond promptly to communications and requests
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Use deliverables only for lawful purposes
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Ensure you have rights to any materials you provide to us
Delays caused by incomplete or inaccurate information may affect timelines and outcomes.
5. Intellectual Property
Unless otherwise agreed in writing:
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We retain ownership of all proprietary tools, frameworks, templates, methodologies, and pre-existing materials
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You are granted a non-exclusive, non-transferable license to use final deliverables for your internal business purposes
You may not resell, redistribute, or repurpose our materials without written consent.
6. Payments
Fees, billing schedules, and payment terms are defined in individual agreements or invoices.
Failure to pay may result in:
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Suspension of services
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Withholding of deliverables
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Termination of engagement
All fees are non-refundable unless explicitly stated otherwise in writing.
7. Confidentiality
Both parties agree to keep confidential information private and not disclose it to third parties, except where required by law or with written consent.
8. Limitation of Liability
To the maximum extent permitted by law:
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Innolence shall not be liable for indirect, incidental, consequential, or special damages
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Our total liability shall not exceed the amount paid by you for the services giving rise to the claim
9. Third-Party Tools and Services
We may use or recommend third-party platforms, tools, or software. We are not responsible for their availability, performance, or policies.
Your use of third-party services is governed by their respective terms.
10. Termination
Either party may terminate an engagement with written notice, subject to payment for work already completed.
Sections relating to intellectual property, confidentiality, limitation of liability, and governing law survive termination.
11. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
12. Changes to These Terms
We may update these Terms at any time. Continued use of our website or services constitutes acceptance of the updated Terms.
13. Contact
For questions regarding these Terms, contact:
Email: hello@innolence.com
Website: innolence.com
Last Updated: December 13, 2025
